Our team works hard to make HiHello a delightful experience that doesn’t leave you asking questions, but sometimes, questions still arise, and our support team is ready to assist you! Whether you’re a Free, Professional, Business, or Enterprise user, our industry-leading support team is only a few clicks (or taps) away.
If you’re looking for a quick solution, you can find answers on our blog and our FAQ page, or for more technical questions, you can find in-depth articles in our Help Center. Can’t find a solution or just need some hands-on help? No problem! There are multiple ways to get in touch with our support team.
If you’re already in the Help Center, the easiest way to get in touch with us is by clicking the Contact Support button in the top right corner of your browser. You’ll be taken to a form where you can let us know what we can do to help!
Need help from the mobile app? From the mobile app on Android or iPhone, tap Settings in the button right corner. Scroll down to the HiHello section and tap Contact Support. Let us know how we can help, then click Send.
While we recommend contacting our Customer Support team through the web or mobile apps to get the best and quickest assistance possible, you’re also able to contact us at support@hihello.me.
Where can I get an answer to my question quickly?
You can visit the Help Center to find articles that can help answer your question.
Is support a robot or a real person?
Our fully human support team reviews and responds to each support inquiry with the utmost care and attention.
